Telecaller Inbound

Prompt Personnel is looking for a Telecaller Inbound to join its team in Andheri, Mumbai. Salary is up to ₹18,000/month. The team is filling 27 vacancies.

In the employer’s words

We Are Looking For Fresher - Handle Inbound Customer Calls Professionally - Resolve Queries And Provide Accurate Info On Products/Services - Maintain/Update Customer Records - Escalate Complex Issues - Follow Company Policies & Quality Standards. Type : Inbound, Domestic | Languages : Marathi, Hindi, English

Day-to-day work

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Salary

You will be paid ₹13,000 – ₹18,000 per month.

Job details

• Job location: Andheri, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: - Male & Female: 08:00 AM05:00 PM, 09:00 AM 06:00 PM, 10:00 AM07:00 PM - Day And Night option
• Employment type: Full time
• Openings: 27

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