Tellecaller

Prompt Personnel wants to bring on a Tellecaller for its Andheri, Mumbai team. 24 candidates will be hired for this role. The pay goes up to ₹17,000/month.

Note from the employer

- Handle Inbound Customer Calls Professionally - Resolve Queries And Provide Accurate Info On Products/Services - Maintain/Update Customer Records - Escalate Complex Issues - Follow Company Policies & Quality Standards. Type : Inbound | Languages : Marathi, Hindi, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound and Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Hindi, English
• Someone calm under pressure and polite

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Salary and benefits

You will be paid ₹13,000 – ₹17,000 per month.

Job details

• Job location: Andheri, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: Male & Female: 08:00 AM 05:00 PM, 09:00 AM 06:00 PM, 10:00 AM 07:00 PM For male night shift option Available
• Vacancies: 24
• Job type: Full time

Click Apply to send your profile to Prompt Personnel. It takes less than a minute.