Customer Care Associate (Cca)

Join Propel Finways Insurance Marketing Private Limited as a Customer Care Associate (Cca) in Kodambakkam, Chennai. Freshers can apply. The team is filling 20 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Outbound Calls To Insurance For Customer Eligibility Verification. Calling The Insurance Carriers Based On The Appointment Received By The Clients. Maintain The Daily Logs. Patient Calling , Provider Outreach Program Etc., Communication / Issue Escalation To Seniors If There Is Any In A Timely Manner. Type : Inbound, Outbound | Languages : Tamil

What you get

Compensation: ₹13,500 – ₹15,000 per month.

Day-to-day work

As a Customer Care Associate (Cca), your work will include:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Inbound, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil
• You are polite and customer-first

Job at a glance

• Work location: Kodambakkam, Chennai, Tamil Nadu
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Propel Finways Insurance Marketing Private Limited reviews applications regularly.