Customer Care Executive

Propel Finways Insurance Marketing Pvt Ltd is hiring a Customer Care Executive in Kodambakkam, Chennai. 30 candidates will be hired for this role. Salary is up to ₹18,000/month.

Employer’s description

Roles & Responsibilities:Handle Inbound & Outbound Customer Callsexplain Insurance Products And Services Clearlyassist Customers With Policy Details, Renewals, And Claimsmaintain Good Relationship With Customersresolve Customer Queries And Complaints Professionallyfollow Up With Potential And Existing Clientsupdate Customer Details. Languages : English, Tamil

What you will do

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: English, Tamil
• Female Only
• No English required
• Freshers can apply
• Languages: English, Tamil
• You are calm under pressure and patient

Pay and perks

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Quick facts

• Location: Kodambakkam, Chennai, Tamil Nadu
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

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