Customer Care Executive

Start your next role as a Customer Care Executive with Propel Finways Insurance Marketing Private Limited in Kodambakkam, Chennai. You can earn up to ₹20,000/month. No experience? You can still apply. The team is filling 10 vacancies.

Note from the employer

Roles & Responsibilities:Handle Inbound & Outbound Customer Callsexplain Insurance Products And Services Clearlyassist Customers With Policy Details, Renewals, And Claimsmaintain Good Relationship With Customersresolve Customer Queries And Complaints Professionallyfollow Up With Potential And Existing Clientsupdate Customer Details. Languages : English, Tamil

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• You will resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: English, Tamil
• Basic English
• Freshers can apply
• Languages: English, Tamil
• You are patient and customer-first

Job at a glance

• Job location: Kodambakkam, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Work from office
• Job type: Full time

Click Apply to send your profile to Propel Finways Insurance Marketing Private Limited. It takes less than a minute.