Customer Care Executive

Start your next role as a Customer Care Executive with Propel finways insurance marketing private limited in Kodambakkam, Chennai. There are 15 open positions. The pay goes up to ₹14,000/month. Freshers can apply.

In the employer’s words

Make Outbound Calls To Potential Customers To Promote Health Insurance Policies.Handle Inbound Calls And Respond To Customer Inquiries.Explain Policy Features, Benefits, Coverage, Exclusions, And Premium Details.Identify Customer Needs And Recommend Appropriate Insurance Plans.Follow Up With Interested Customers And Convert Leads Into Sales. Type : Domestic | Languages : Tamil

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹13,000 – ₹14,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic and Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Tamil
• Someone customer-first and patient

Quick facts

• Location: Kodambakkam, Chennai, Tamil Nadu
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Propel finways insurance marketing private limited reviews applications regularly.