Customer Care Executive

A new Customer Care Executive role is open at Propel Finways Insurance Marketing Private Limited, Kodambakkam, Chennai. 30 candidates will be hired for this role. Freshers can apply. Salary is up to ₹18,000/month.

Note from the employer

We'Re Hiring Enthusiastic Candidates With Tamil Communication Skills. Even Basic Computer Knowledge Is Enough Interest & Commitment Matter Most!. Languages : Tamil

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Tamil
• No English required
• Freshers can apply
• Languages: Tamil
• Someone calm under pressure and polite

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Position details

• Job location: Kodambakkam, Chennai, Tamil Nadu
• Work mode: Office-based
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Propel Finways Insurance Marketing Private Limited today.