Senior Telecalling Officer

Prosales is looking for a Senior Telecalling Officer to join its team in Thane West, Mumbai. Salary is up to ₹30,000/month. 30 candidates will be hired for this role.

Employer’s description

Lead Generation Process. Type : Sales, Domestic, Mutual Funds | Marketing | Languages : Kannada, Punjabi, Marathi, Hindi, English | Preferred Experience In : Real Estate

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹10,000 – ₹30,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Kannada, Marathi, Marketing, Mutual Funds and Punjabi
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Mutual Funds
• Marketing
• Languages: Kannada, Punjabi, Marathi, Hindi, English
• Preferred Experience In: Real Estate
• Someone customer-first and calm under pressure

Job details

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 30
• Working hours: 10 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Prosales.