Customer Care Executive

Protalk Solutions has an opening for a Customer Care Executive based in Abiramapuram, Chennai. The pay goes up to ₹25,000/month. No experience? You can still apply. There are 30 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Inbound, Domestic | Languages : Gujarati, Malayalam, Marathi, Hindi

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Gujarati, Hindi, Inbound, Malayalam, Marathi
• No English required
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Gujarati, Malayalam, Marathi, Hindi
• A patient, calm under pressure attitude

Salary

You will be paid ₹16,000 – ₹25,000 per month.

Quick facts

• Work location: Abiramapuram, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 5:00PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 30

Apply today and take the next step in your career with Protalk Solutions.