Customer Care Executive

Protalksolutions Private Limited wants to bring on a Customer Care Executive for its Palavakkam, Chennai team. You can earn up to ₹20,000/month. There are 30 open positions. No experience? You can still apply.

Employer’s description

Job Summarywe Are Seeking A Customer-Oriented And Empathetic Customer Care Executive To Join Our Support Team. In This Role, You Will Answer Product Questions, Troubleshoot Basic Issues, Process Orders, And Handle Customer Complaints With Professionalism. The Ideal Candidate Possesses Excellent Communication Skills, Remains Calm Under Pressure, And. Languages : Hindi, Bengali, Gujarati, Marathi, English, Hindi

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Hindi, Bengali, Gujarati, Marathi, English, Hindi
• A polite, calm under pressure attitude

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹18,000 – ₹20,000 per month.

Job details

• Work location: Palavakkam, Chennai, Tamil Nadu
• Interview: 9:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Protalksolutions Private Limited reviews applications regularly.