International Voice Process Agent

Psr Enterprises is hiring an International Voice Process Agent in Vikhroli, Mumbai. You can earn up to ₹30,000/month. There are 30 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, International, Sales | Languages : English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹18,000 – ₹30,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: Below 10th
• Good knowledge of English, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, International, Sales
• Languages: English
• You are patient and calm under pressure

Quick facts

• Work location: Vikhroli, Mumbai, Maharashtra
• Vacancies: 30
• Working hours: 7 : 30 PM - 4:30 AM | Monday to Friday
• Job type: Full time
• Work mode: Work from office
• Interview: 4 : 30 PM - 8:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Psr Enterprises.