Services Coordinator

Pt Ecological Services Private Limited is looking for a Services Coordinator to join its team in Borivali, Mumbai. The pay goes up to ₹3,00,000/month. There are 2 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you will do

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are patient and polite

Salary

Compensation: ₹25,000 – ₹3,00,000 per month.

Job details

• Work location: Borivali, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Pt Ecological Services Private Limited today.