Customer Care Executive

Join Pure Cars Private Limited as a Customer Care Executive in Sola Road, Ahmedabad. Salary is up to ₹18,000/month.

In the employer’s words

Welcome And Assist Customers Visiting The Showroom And Handle Front Desk Operations Professionally. Manage Incoming Calls, Inquiries, And Direct Customers To The Concerned Department. Maintain Customer Data And Coordinate With The Sales Team For Smooth Customer Handling. Ensure A Positive Customer Experience And Support Daily Administrative. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Gujarati, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Gujarati, Hindi, English

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Quick facts

• Work location: Sola Road, Ahmedabad, Gujarat
• Working hours: 10:00 AM - 7:00 PM | Monday to Sunday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Pure Cars Private Limited today.