Inbound Customer Service Executive

Q Connect is hiring an Inbound Customer Service Executive in Goregaon East, Mumbai. There are 30 open positions. Salary is up to ₹18,000/month. Freshers can apply.

Employer’s description

Urgent Hiring For Kmpl Customer Service Inbound Graduate Fresher And Experience Both Can Apply Good English Salary 16 To 18K Ih Ctc 22K Shift 9:30 To 6:30 Sunday Fixed Off Hr Round Will Be On Telephone For Final Rounds Need To Come Office Location Goregaon . Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Tamil
• Basic English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Job details

• Work location: Goregaon East, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Q Connect today.