Bpo Telecaller - Kotak 811

A new Bpo Telecaller - Kotak 811 role is open at Qconnect, Thane West, Mumbai. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Kotak 811 (Telesales) Min. Hsc Pass / Fresher Salary: 15,000 In Hand + Incentives Day Shit // Rotational Off // Average Communication Pick And Drop From Thane Station To Office. Type : Sales, Outbound, Domestic, Inbound | Languages : Marathi, Hindi, English

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Domestic, Inbound
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Work from office
• Working hours: Day Shift
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Qconnect.