Customer Care Executive

Looking for a Customer Care Executive role in Sector 16 - Noida, Delhi? QFS Management System LLP is hiring now. You can earn up to ₹30,000/month.

Employer’s description

Job Responsibilities- 1. Calling, 2. Mailing And Chatting 3. Data Searching4. Documentation And Reporting5. Preferably In The Iso Industry Or Related Fieldskills- Communicationconvincing Ms Excelproduct Understanding Social Media Knowledge. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Punjabi, Hindi, English

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marketing, Punjabi and Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Punjabi, Hindi, English
• Someone customer-first and calm under pressure

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Sector 16 - Noida, Delhi, Delhi
• Job type: Full time
• Openings: 1
• Shift: 10 AM - 6: PM | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to QFS Management System LLP today.