Customer Care Executive

QFS Management System LLP is looking for a Customer Care Executive to join its team in Sector 16 - Noida, Delhi. The pay goes up to ₹30,000/month.

In the employer’s words

Job Responsibilities- 1. Calling, 2. Mailing And Chatting 3. Data Searching4. Documentation And Reporting5. Preferably In The Iso Industry Or Related Fieldskills- Communicationconvincing Ms Excelproduct Understanding Social Media Knowledge Visit For Company Details- Www.Qfscerts.Com. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Marketing and Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Someone calm under pressure and customer-first

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Location: Sector 16 - Noida, Delhi, Delhi
• Timings: 10 : 00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: Work from office

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