Technical Voice Process L2 Support

Quicksource World is hiring a remote Technical Voice Process L2 Support — work from anywhere in India. The team is filling 30 vacancies. The pay goes up to ₹50,000/month.

In the employer’s words

Level 2 Help Desk Support: Provide Advanced Technical Support For Lightning And Related Systems.Troubleshoot Complex Issues Involving Windows Operating System, Networking, Office 365, And Active Directory.Perform Remote Troubleshooting To Diagnose And Resolve Technical Problems.Manage And Update Support Tickets Accurately In The Ticketing. More Than 2 Years Experience Compulsory. | Skills Needed : Computer Repair, Networking

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Computer Repair, Networking
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer Repair, Networking
• You are reliable and well organised

Key responsibilities

• Keep simple daily records of your work
• You will coordinate with your supervisor and team members.
• Follow company processes and safety guidelines
• Maintain a professional attitude with customers and colleagues
• Raise issues early and suggest practical fixes
• You will complete assigned tasks accurately and on time.

Salary and benefits

Salary: ₹35,000 – ₹50,000 per month, based on skills and experience.

Position details

• Work location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Remote (work from home)

Interested? Apply now on BetterJobs with your resume — Quicksource World reviews applications regularly.