Customer Care Executive

Start your next role as a Customer Care Executive with R K Bansal Finance Private Limited in MG Road - Gurgaon, Delhi. Salary is up to ₹30,000/month. The team is filling 5 vacancies.

Note from the employer

Customer Support Executive To Manage Customer Interactions Related To Loan Products, Repayments, Account Queries, And Service Requests. The Candidate Will Be Responsible For Delivering Excellent Customer Service, Resolving Customer Concerns, And Ensuring A Positive Customer Experience. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Typing speed, CRM tools, Active listening, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

What the job involves

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

Quick facts

• Location: MG Road - Gurgaon, Delhi, Delhi
• Vacancies: 5
• Employment type: Full time
• Work mode: Work from office
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to R K Bansal Finance Private Limited. It takes less than a minute.