Senior Telecaller

Join Radhika Manpower Services as a Senior Telecaller in Malad, Mumbai. The team is filling 5 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Telecaller Outbound Calling. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic

What the job involves

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

Position details

• Job location: Malad, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

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