Customer Relationship Executive (Vo...

A new Customer Relationship Executive (Vo... role is open at Radiaant Captive (India) Pvt Ltd, Thane West, Mumbai. The pay goes up to ₹20,000/month. The team is filling 30 vacancies. Freshers can apply.

Employer’s description

Join Our Dynamic Team In Thane As A Customer Relationship Executive, Where You Will Manage And Strengthen Client Relationships Through Professional, Empathetic Voice Support. Type : Domestic, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A polite, customer-first attitude

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Radiaant Captive (India) Pvt Ltd.