Senior Telecaller

Radiance Business Solutions is looking for a Senior Telecaller to join its team in Malad West, Mumbai. The pay goes up to ₹35,000/month. The team is filling 5 vacancies. Freshers can apply.

Employer’s description

Lead Generation & Sales: Drive Outbound Calls, Qualify Prospects, And Meet Monthly Sales Or Conversion Targets.Escalation Handling: Handle Difficult Customer Issues, Complaints, And Complex Queries With Professional Problem-Solving.Team Support & Mentoring: Guide And Assist Junior Telecallers, Helping Them Improve Their Pitches And Handle Rejection. Type : Sales, Outbound | Languages : Hindi

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Hindi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Hindi
• You are customer-first and polite

Key responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹21,000 – ₹35,000 per month.

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Work type: Work from office
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Radiance Business Solutions.