Collection Executive / Telecalling ...

Start your next role as a Collection Executive / Telecalling ... with Radiant Impex in Charni Road, Mumbai. You can earn up to ₹20,000/month.

Note from the employer

1) Call Old Leads/Customers From Indiamart Database 2) Follow Up For Pending Payments And Outstanding Invoices 3) Maintain Daily Call Records And Status Updates 4) Send Whatsapp/Email Reminders. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Typing speed, Active listening, Hindi and English and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Charni Road, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Radiant Impex reviews applications regularly.