Customer Care Executive

Looking for a Customer Care Executive role in Marathahalli, Bengaluru? Radical Minds Technologies Pvt. Ltd. is hiring now. You can earn up to ₹24,000/month. There are 13 open positions.

Note from the employer

We Are Looking For Candidates Who Speaks English And Hindi Fluently With Minimum 6 Months Of Experience In Customer Support Voice/Chat Process. Laptop And Three Times Food They Will Get. Immediate Joiners Preferred. Freshers Are Not Eligible. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, International, Outbound | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, International, Outbound
• Languages: Hindi, English
• Someone customer-first and patient

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹22,000 – ₹24,000 per month.

Job details

• Job location: Marathahalli, Bengaluru, Karnataka
• Openings: 13
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Radical Minds Technologies Pvt. Ltd. reviews applications regularly.