Customer Care Executive

Radical Minds Technologies Private Limited is looking for a Customer Care Executive to join its team in Bommenahalli, Bengaluru. Salary is up to ₹25,000/month. Great for first-time job seekers. The team is filling 10 vacancies.

Employer’s description

1. Customer Interaction & Supporthandle Customer Queries Via Calls, Chats, And Ticketsprovide Support On:Trade-Related Queries (Orders, P&L, Execution Issues, Token-Related Concerns)Non-Trade Queries (Kyc, Account Access, Deposits/Withdrawals, General Support)Ensure Accurate, Timely, And First-Contact Resolution (Fcr). Type : Outbound, Domestic | Languages : Hindi, Kannada, Tamil, Telugu, English

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Kannada, Outbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, Kannada, Tamil, Telugu, English
• A calm under pressure, customer-first attitude

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Bommenahalli, Bengaluru, Karnataka
• Openings: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Radical Minds Technologies Private Limited today.