Customer Care Executive

Radical Minds Technologies Pvt. Ltd. is hiring a Customer Care Executive in Sector 20 - Gurgaon, Delhi. 30 candidates will be hired for this role. Salary is up to ₹20,000/month. Freshers can apply.

Employer’s description

Customer Support Executive Required To Handle Customer Queries Via Calls, Emails, And Chats. Responsible For Resolving Issues, Maintaining Records, And Ensuring Customer Satisfaction. Good Communication And Basic Computer Skills Needed. Freshers Can Apply. Salary 16,000 To 20,000. 6 Working Days. Type : Domestic, Inbound, Outbound | Languages : Hindi, English

Compensation

Compensation: ₹16,000 – ₹20,000 per month.

What you will do

• You will escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Quick facts

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office

Click Apply to send your profile to Radical Minds Technologies Pvt. Ltd.. It takes less than a minute.