Customer Care Executive

Looking for a Customer Care Executive role in Sector 20 - Gurgaon, Delhi? Radical Minds Technologies Private Limited is hiring now. There are 30 open positions. You can earn up to ₹18,000/month.

Note from the employer

Requirement: Excellent Communication Skills. Graduate In Any Discipline (Healthcare Background Preferred)Experience In Diagnostics, Healthcare, Or Bpo Outbound Calling Knowledge Of Home Collection Processes Is An Added Advantage. Basic Understanding Of Pathology Tests And Health Pack Interested Candidatures May Contact On 8899362175 ( Hr- Akash). 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, Domestic, Mutual Funds | Marketing | Languages : Hindi, English | Preferred Experience In : Real Estate

Key responsibilities

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Mutual Funds, Outbound, Real Estate
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, Domestic, Mutual Funds
• Marketing
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• You are customer-first and polite

Job at a glance

• Work location: Sector 20 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Radical Minds Technologies Private Limited today.