Customer Care Executive

A new Customer Care Executive role is open at Radical Minds Technologies Pvt. Ltd., Sector 20 - Gurgaon, Delhi. The pay goes up to ₹25,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Customer Support Executive Required To Handle Customer Queries Via Calls, Emails, And Chats. Responsible For Resolving Issues, Maintaining Records, And Ensuring Customer Satisfaction. Good Communication And Basic Computer Skills Needed. Freshers Can Apply. Salary 16,000 To 20,000. 6 Working Days. Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Radical Minds Technologies Pvt. Ltd. reviews applications regularly.