Customer Care Executive

Radical Minds Technologies Pvt. Ltd. has an opening for a Customer Care Executive based in Sector 20 - Gurgaon, Delhi. Freshers can apply. 20 candidates will be hired for this role. The pay goes up to ₹19,000/month.

Employer’s description

Handle Customer Inquiries Through Calls, Emails, And Chats.Assist Customers With Product Information, Order Support, And Sales Queries.Drive Outbound Sales And Customer Engagement Activities.Deliver Excellent Customer Experience While Achieving Sales Targets.Maintain Accurate Customer Records And Follow-Up Activities. Type : Outbound, Inbound, International | Languages : English

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, International
• Languages: English
• A customer-first, patient attitude

Salary

The salary for this role is ₹16,000 – ₹19,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.

Quick facts

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Vacancies: 20
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Radical Minds Technologies Pvt. Ltd. reviews applications regularly.