Customer Care Executive

Looking for a Customer Care Executive role in Sector 20 - Gurgaon, Delhi? Radical Minds Technologies Pvt. Ltd. is hiring now. Salary is up to ₹20,000/month. There are 30 open positions.

Employer’s description

Customer Support Executive Required To Handle Customer Queries Via Calls, Emails, And Chats. Responsible For Resolving Issues, Maintaining Records, And Ensuring Customer Satisfaction. Good Communication And Basic Computer Skills Needed. Freshers Can Apply. Salary 16,000- 20,000. 6 Working Days. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

What the job involves

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• You are customer-first and polite

Position details

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Radical Minds Technologies Pvt. Ltd. reviews applications regularly.