Customer Care Executive

Radical Minds Technologies Pvt. Ltd. has an opening for a Customer Care Executive based in Sector 20 - Gurgaon, Delhi. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Customer Support Executive Required To Handle Customer Queries Via Calls, Emails, And Chats. Responsible For Resolving Issues, Maintaining Records, And Ensuring Customer Satisfaction. Good Communication And Basic Computer Skills Needed. Freshers Can Apply. Salary 16,000 To 22,000. 6 Working Days. Type : Domestic, Inbound, Outbound | Languages : Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹16,000 – ₹25,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, English
• A customer-first, patient attitude

Job at a glance

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Radical Minds Technologies Pvt. Ltd. reviews applications regularly.