Customer Care Executive

Start your next role as a Customer Care Executive with Radical Minds Technologies Pvt. Ltd. in Sector 20 - Gurgaon, Delhi. The team is filling 30 vacancies. No experience? You can still apply. The pay goes up to ₹20,000/month.

Note from the employer

Customer Support Executive Required To Handle Customer Queries Via Calls, Emails, And Chats. Responsible For Resolving Issues, Maintaining Records, And Ensuring Customer Satisfaction. Good Communication And Basic Computer Skills Needed. Freshers Can Apply. Salary 16,000- 20,000. 6 Working Days. Type : Inbound, Outbound, Domestic | Marketing | Languages : Hindi, English

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Marketing
• Languages: Hindi, English

Job details

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Radical Minds Technologies Pvt. Ltd..