Customer Care Executive

Radical Minds Technologies Pvt. Ltd. is hiring a Customer Care Executive in Sector 20 - Gurgaon, Delhi. The pay goes up to ₹20,000/month. There are 30 open positions. No experience? You can still apply.

Employer’s description

Customer Support Executive Required To Handle Customer Queries Via Calls, Emails, And Chats. Responsible For Resolving Issues, Maintaining Records, And Ensuring Customer Satisfaction. Good Communication And Basic Computer Skills Needed. Freshers Can Apply. Salary 16,000-20,000. 6 Working Days. Languages : Hindi, English

Key responsibilities

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and customer-first

Salary

You will be paid ₹16,000 – ₹20,000 per month.

Job details

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Radical Minds Technologies Pvt. Ltd. reviews applications regularly.