Customer Care Executive

Radical Minds Technologies Pvt. Ltd. is hiring a Customer Care Executive in Sector 20 - Gurgaon, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month. Freshers can apply.

Note from the employer

Customer Support Executive Required To Handle Customer Queries Via Calls, Emails, And Chats. Responsible For Resolving Issues, Maintaining Records, And Ensuring Customer Satisfaction. Good Communication And Basic Computer Skills Needed. Freshers Can Apply. Salary 16,000 To 20,000. 6 Working Days. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Pay and perks

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• You are patient and polite

Quick facts

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Radical Minds Technologies Pvt. Ltd. reviews applications regularly.