Customer Care Executive

Radical Minds Technology Pvt. Ltd. is looking for a Customer Care Executive to join its team in Sector 57 - Noida, Delhi. Freshers can apply. You can earn up to ₹22,000/month. There are 30 open positions.

In the employer’s words

Multiple Processes | Customer Support Executive | 6 Days Working | Immediate Joining. Handle Customer Calls & Resolve Queries. Good Hindi & English Required. Basic Computer Knowledge Needed. Freshers & Experienced Both Can Apply. Growth Opportunity After 6 Months. Type : Domestic, Inbound, Outbound | Languages : Hindi, English

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, English
• Someone calm under pressure and patient

Pay and perks

You will be paid ₹16,500 – ₹22,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Sector 57 - Noida, Delhi, Delhi
• Shift: Rotational Shifts (Shift Window 9:00 AM to 09:00 PM)
• Work type: Work from office
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time

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