Process Coordinator

Raj Drishti Optics has an opening for a Process Coordinator based in Thane West, Mumbai. There are 2 open positions. You can earn up to ₹16,000/month.

Employer’s description

Making Sure All Process In The Work Flow Are Done On Time And Correctly And Updating It In This Excel. Getting Work Done From The Team. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi, Gujarati

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English, Gujarati, Hindi, Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi, Gujarati
• You are customer-first and patient

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹10,000 – ₹16,000 per month, based on skills and experience.

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2
• Work mode: Office-based
• Job type: Full time
• Working hours: 09:30 am - 7.00 pm | Monday to Saturday

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