Process Coordinator

Raj Drishti Optics wants to bring on a Process Coordinator for its Thane West, Mumbai team. The pay goes up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

1) Crm + Process Co Ordinator Good Communication Skills Excellent Fallow Up Skills Basic Computer Knowledge 6 Months To 3 Years Of Work Experience Salary 10 To 15K. Type : Outbound | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Key responsibilities

As a Process Coordinator, your work will include:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Position details

• Location: Thane West, Mumbai, Maharashtra
• Openings: 1
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 7.00 PM | Monday to Saturday

Apply today and take the next step in your career with Raj Drishti Optics.