Customer Care Executive

Rajdhani Services wants to bring on a Customer Care Executive for its Barakhamba Road, Delhi team. No experience? You can still apply. You can earn up to ₹27,600/month. The team is filling 2 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, Hindi and English, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• Someone patient and customer-first

Pay and perks

Salary: ₹17,600 – ₹27,600 per month, based on skills and experience.

Job at a glance

• Work location: Barakhamba Road, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Rajdhani Services reviews applications regularly.