Telecalling Cum Office Assistant

Rajjat Computers wants to bring on a Telecalling Cum Office Assistant for its Kalyan West, Mumbai team. You can earn up to ₹16,000/month. There are 3 open positions.

In the employer’s words

Responsible For Making/ Receiving Customer Calls, Maintaining Call Records ,And Following Up On Leads.Also Handles Office Admin Work Like Data Entry, Documentation, Scheduling And Front Desk Support. Request Good English Plus Local Language Skill Basic Computer Knowledge And Polite Professional Attitude. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Pay and perks

The salary for this role is ₹12,000 – ₹16,000 per month.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Marathi, Sales
• Female Only
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• You are calm under pressure and polite

Quick facts

• Job location: Kalyan West, Mumbai, Maharashtra
• Vacancies: 3
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Rajjat Computers.