Telicaller

Rama enterprises is hiring a Telicaller in Diva, Mumbai. Salary is up to ₹20,000/month. Great for first-time job seekers. The team is filling 2 vacancies.

Note from the employer

Job Calling And Manage Office Operations. Languages : Hindi, Marathi

Salary and benefits

Salary: ₹13,500 – ₹20,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Marathi
• A calm under pressure, patient attitude

Job details

• Location: Diva, Mumbai, Maharashtra
• Openings: 2
• Employment type: Full time
• Shift: 10:00 am - 6:00pm | Monday to Monday
• Interview timings: 11:00 am - 4:00pm | Monday to Monday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Rama enterprises reviews applications regularly.