Work From Home - Telecaller

Start your next role as a Work From Home - Telecaller with Rama Herbal in remote. There are 3 open positions. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Marketing

Compensation

The salary for this role is ₹12,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Marketing
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Marketing
• You are calm under pressure and polite

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: remote
• Work type: Remote (work from home)
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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