Customer Care Executive

Looking for a Customer Care Executive role in Manapakkam, Chennai? Ramachandra (Omkar Staffing Solutions) is hiring now. The team is filling 5 vacancies. The pay goes up to ₹26,000/month.

Note from the employer

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively...Pls Call At 9342153877. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, Outbound | Languages : Tamil, English

Salary and benefits

You will be paid ₹18,000 – ₹26,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Inbound, Outbound and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, Outbound
• Languages: Tamil, English

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Manapakkam, Chennai, Tamil Nadu
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Ramachandra (Omkar Staffing Solutions).