Account / Relationship Management -...

Ramdevtextile wants to bring on an Account / Relationship Management -... for its Udhna, Surat team. Salary is up to ₹15,000/month.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Marketing

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Marketing
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Someone polite and calm under pressure

Quick facts

• Location: Udhna, Surat, Gujarat
• Job type: Full time
• Work mode: Work from office
• Openings: 1
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ramdevtextile reviews applications regularly.