Operations Assistant

Randrix Solutions Pvt Ltd has an opening for an Operations Assistant based in remote. You can earn up to ₹30,000/month.

Employer’s description

We Are Hiring An Operations Assistant For Full-Time Office Work. This Is Not A Remote Role. You Will Sit At The Desk, Take Instructions, Handle Client Work, And Close Assigned Tasks The Same Day.The Role Supports Client Desks In Realty, Press, And Media. Work Changes Through The Day, So You Must Stay Organised, Listen And Keep Each File Separate. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Telugu, English

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Telugu, English
• A calm under pressure, polite attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

The salary for this role is ₹20,000 – ₹30,000 per month.

Position details

• Work location: remote
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Remote (work from home)

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