Customer Support Executive (Blended...

Join Rankskills as a Customer Support Executive (Blended... in Thane West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Process Name -Blended Process 20%Calls, 80%Chatlocation - Thane Eligibility Criteria- Candidates Should Strictly Be Graduates With 1 Year Of Experience In Email/Chat/Inbound Calling Comms : V4Salary In Hand- 18.5K 23K Gross Timings- 3:30Pm-12:30Am (Boys And Girls) 7Am-4Pm (Boys And Girls) Rotational Shifts, 1 Rotational Week Off Rounds. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales, Domestic, Inbound, International | Languages : English, English | Preferred Experience In : Real Estate

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Domestic, English, Inbound, International, Marketing, Real Estate, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales, Domestic, Inbound, International
• Languages: English, English
• Preferred Experience In: Real Estate
• Someone customer-first and polite

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

As a Customer Support Executive (Blended..., your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Rankskills.