Urgent Hiring Customer Service Bpo ...

A new Urgent Hiring Customer Service Bpo ... role is open at Rankskills, Airoli, Mumbai. Salary is up to ₹40,000/month. There are 20 open positions. No experience? You can still apply.

Employer’s description

Processes : Voice ,Blended, Non-Voice Industries : It / Insurance / Banking / Health Care / Share Market Customer Support / Travel / Educationskills : Communication Skills & Hardworking.Shift Timing : Mostly 24X7 Rotational, We Also Ave Vacancies Of Multiple Shift , Fixed Shift Options With Different Clients. Andheri, Malad, Bhayandar, Thane&Airol. Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Compensation

The salary for this role is ₹15,000 – ₹40,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi and Tamil
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, English

Position details

• Location: Airoli, Mumbai, Maharashtra
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rankskills today.