Voice Process Associate

Looking for a Voice Process Associate role in Airoli, Mumbai? Rankskills is hiring now. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Job Description Location Airoli, Rabale Experience :Freshers Up To 2 Years Salary : Ctc 2.2 Lpa To3 Lpa Qualification : Hsc Passed And Any Graduate Shift Timing :Day Shift Joining : Immediate Basic English Communication Required. Type : Outbound, Domestic, Inbound, Sales | Marketing | Languages : Hindi, English | Preferred Experience In : Real Estate

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing, Outbound, Real Estate and Sales
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• Marketing
• Languages: Hindi, English
• Preferred Experience In: Real Estate

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Rankskills reviews applications regularly.