Customer Care Executive

A new Customer Care Executive role is open at Rapidero Logistics Private Limited, Sector 95 - Gurgaon, Delhi. No experience? You can still apply. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Complain Follow Up, Courier Delivery.

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, Complaint handling, Active listening
• Female Only
• Basic English
• Freshers can apply

Position details

• Work location: Sector 95 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rapidero Logistics Private Limited today.