Telecaller

Rath Infotech & Web Solutions Pvt Ltd. is hiring a Telecaller in Grant Road West, Mumbai. 5 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

We Are Seeking A Confident And Results-Oriented Tele-Caller With 6 Months To 2 Years Of Experience In Outbound Calling Or A Similar Sales-Focused Role. The Ideal Candidate Will Have A Proven Track Record Of Engaging With Potential Customers Over The Phone, Generating Qualified Leads, And Contributing To Business Growth. 1 - 2 Years Experience Compulsory. | Type : Outbound

What you get

You will be paid ₹12,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• You are patient and calm under pressure

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Location: Grant Road West, Mumbai, Maharashtra
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Rath Infotech & Web Solutions Pvt Ltd..