Customer Care Executive

Raunaj Media Pvt Ltd is hiring a Customer Care Executive in Vaishali - Ghaziabad, Delhi. No experience? You can still apply. 5 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Generate New Business Opportunities Through Cold Calling, Networking, References, And Online Platforms.Identify Potential Clients Participating In Exhibitions, Trade Shows, And Corporate Events.Promote Exhibition Stall Design, Fabrication, Branding, And Event Management Services.Develop And Maintain Strong Relationships With Existing And Prospec. Type : Sales, Outbound, Domestic | Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Domestic
• Languages: Hindi, English
• Someone customer-first and polite

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Position details

• Work location: Vaishali - Ghaziabad, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Raunaj Media Pvt Ltd.